Wolf & Woad Shipping Policy 

Order Processing All orders are processed within 2–5 business days. You will receive an email notification when your order has been shipped. Processing times may be longer during high‑volume periods, holidays, or new product releases.

Shipping Rates & Delivery Estimates Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times after fulfillment: United States: 3–7 business days  Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

Shipping Carriers Wolf & Woad ships using major carriers including USPS, UPS, FedEx, and DHL (international). The carrier used depends on your location and the fulfillment center processing your order.

Order Tracking Once your order ships, you will receive a tracking number via email. Tracking may take 24–48 hours to update after the label is created.

Incorrect Addresses Please double‑check your shipping address at checkout. Wolf & Woad is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, you may be responsible for reshipment costs.

Lost, Stolen, or Damaged Packages If your package is lost or stolen after delivery, please contact the carrier directly. If your order arrives damaged or defective, contact us within 7 days of delivery at support@wolfwoad.com with your order number, a description of the issue, and photos of the product and packaging. We will replace defective items at no additional cost.

International Shipping, Duties & Taxes International orders may be subject to customs fees, import taxes, or duties. These charges are determined by your country’s customs office and are the responsibility of the customer. Wolf & Woad is not responsible for delays caused by customs processing.

Shipping Restrictions We currently ship worldwide except to countries restricted by carriers or U.S. regulations.

Pre‑Orders & Special Releases Pre‑order items ship according to the timeline listed on the product page. Orders containing both pre‑order and in‑stock items may ship separately.

Questions For any shipping‑related questions, contact us at support@wolfwoad.com.